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November 20, 2024

Incomplete Execution

Outage

Opened: Nov 20, 2024, 5:20 PM UTC

Duration: 43s

Affected services:Promotional Screenshots

  • Opened
    Nov 20, 2024, 5:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 20, 2024, 5:21 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Nov 20, 2024, 4:55 PM UTC

Duration: 1m 20s

Affected services:Loyalty

  • Opened
    Nov 20, 2024, 4:55 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 20, 2024, 4:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 20, 2024, 5:20 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 20, 2024, 5:21 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Nov 20, 2024, 4:55 PM UTC

Duration: 2m 22s

Affected services:SMS Reminder

  • Opened
    Nov 20, 2024, 4:55 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 20, 2024, 4:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 20, 2024, 5:10 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 20, 2024, 5:11 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Nov 20, 2024, 5:21 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Nov 20, 2024, 5:23 PM UTC

    Issue resolved on monitor recovery.

October 31, 2024

Incomplete Execution

Outage

Opened: Oct 31, 2024, 4:16 PM UTC

Duration: 39s

Affected services:Loyalty

  • Opened
    Oct 31, 2024, 4:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2024, 4:17 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Oct 31, 2024, 4:16 PM UTC

Duration: 32s

Affected services:SMS Reminder

  • Opened
    Oct 31, 2024, 4:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 31, 2024, 4:16 PM UTC

    Issue resolved on monitor recovery.

August 7, 2024

Healthcheck Assertion Failed

Outage

Opened: Aug 7, 2024, 4:53 PM UTC

Duration: 1m 13s

Affected services:System Uptime

  • Opened
    Aug 7, 2024, 4:53 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 7, 2024, 4:54 PM UTC

    Issue resolved on monitor recovery.

July 29, 2024

Healthcheck Assertion Failed

Outage

Opened: Jul 29, 2024, 2:00 PM UTC

Duration: 17m 5s

Affected services:System Uptime

  • Opened
    Jul 29, 2024, 2:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 29, 2024, 2:02 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 29, 2024, 2:17 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 29, 2024, 2:20 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 29, 2024, 2:22 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 29, 2024, 2:33 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jul 29, 2024, 12:18 PM UTC

Duration: 5m 26s

Affected services:System Uptime

  • Opened
    Jul 29, 2024, 12:18 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 29, 2024, 12:23 PM UTC

    Issue resolved on monitor recovery.

June 20, 2024

Missed Execution

Outage

Opened: Jun 20, 2024, 11:16 PM UTC

Duration: 31s

Affected services:Cancellation Watch

  • Opened
    Jun 20, 2024, 11:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 20, 2024, 11:16 PM UTC

    Issue resolved on monitor recovery.

June 19, 2024

Missed Execution

Outage

Opened: Jun 19, 2024, 7:39 PM UTC

Duration: 34s

Affected services:Cancellation Watch

  • Opened
    Jun 19, 2024, 7:39 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 19, 2024, 7:39 PM UTC

    Issue resolved on monitor recovery.

May 23, 2024

Missed Execution

Outage

Opened: May 23, 2024, 7:49 PM UTC

Duration: 29s

Affected services:Cancellation Watch

  • Opened
    May 23, 2024, 7:49 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 23, 2024, 7:49 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: May 23, 2024, 1:34 PM UTC

Duration: 1m 9s

Affected services:System Uptime

  • Opened
    May 23, 2024, 1:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 23, 2024, 1:35 PM UTC

    Issue resolved on monitor recovery.

May 15, 2024

Missed Execution

Outage

Opened: May 15, 2024, 1:11 PM UTC

Duration: 34s

Affected services:Loyalty

  • Opened
    May 15, 2024, 1:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2024, 1:11 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: May 15, 2024, 1:10 PM UTC

Duration: 36s

Affected services:SMS Reminder

  • Opened
    May 15, 2024, 1:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2024, 1:11 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: May 15, 2024, 1:09 PM UTC

Duration: 32s

Affected services:Promotional Screenshots

  • Opened
    May 15, 2024, 1:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2024, 1:09 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: May 15, 2024, 1:04 PM UTC

Duration: 10m 51s

Affected services:System Uptime

  • Opened
    May 15, 2024, 1:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2024, 1:15 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: May 15, 2024, 1:04 PM UTC

Duration: 38s

Affected services:Cancellation Watch

  • Opened
    May 15, 2024, 1:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2024, 1:04 PM UTC

    Issue resolved on monitor recovery.

April 30, 2024

Incomplete Execution

Outage

Opened: Apr 30, 2024, 3:05 PM UTC

Duration: 29m 26s

Affected services:SMS Reminder

  • Opened
    Apr 30, 2024, 3:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 30, 2024, 3:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 30, 2024, 3:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 30, 2024, 3:45 PM UTC

    Issue resolved on monitor recovery.

April 10, 2024

Missed Execution

Outage

Opened: Apr 10, 2024, 12:31 PM UTC

Duration: 34s

Affected services:Cancellation Watch

  • Opened
    Apr 10, 2024, 12:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2024, 12:31 PM UTC

    Issue resolved on monitor recovery.

February 12, 2024

Missed Execution

Outage

Opened: Feb 12, 2024, 2:11 PM UTC

Duration: 34s

Affected services:SMS Reminder

  • Opened
    Feb 12, 2024, 2:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2024, 2:11 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Feb 12, 2024, 12:36 PM UTC

Duration: 35s

Affected services:Loyalty

  • Opened
    Feb 12, 2024, 12:36 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2024, 12:36 PM UTC

    Issue resolved on monitor recovery.

February 11, 2024

Failed Execution

Outage

Opened: Feb 11, 2024, 5:15 AM UTC

Duration: 37s

Affected services:SMS Reminder

  • Opened
    Feb 11, 2024, 5:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2024, 5:16 AM UTC

    Issue resolved on monitor recovery.

Failed Execution

Outage

Opened: Feb 11, 2024, 5:15 AM UTC

Duration: 1m 10s

Affected services:Marketing

  • Opened
    Feb 11, 2024, 5:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2024, 5:16 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Feb 11, 2024, 5:15 AM UTC

Duration: 1m 41s

Affected services:System Uptime

  • Opened
    Feb 11, 2024, 5:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2024, 5:16 AM UTC

    Issue resolved on monitor recovery.

Failed Execution

Outage

Opened: Feb 11, 2024, 5:14 AM UTC

Duration: 1m 45s

Affected services:Cancellation Watch

  • Opened
    Feb 11, 2024, 5:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2024, 5:16 AM UTC

    Issue resolved on monitor recovery.

February 7, 2024

Missed Execution

Outage

Opened: Feb 7, 2024, 9:11 PM UTC

Duration: 56s

Affected services:SMS Reminder

  • Opened
    Feb 7, 2024, 9:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 7, 2024, 9:11 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 7, 2024, 9:51 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 7, 2024, 9:51 PM UTC

    Issue resolved on monitor recovery.

February 5, 2024

Missed Execution

Outage

Opened: Feb 5, 2024, 9:51 AM UTC

Duration: 33s

Affected services:SMS Reminder

  • Opened
    Feb 5, 2024, 9:51 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 5, 2024, 9:51 AM UTC

    Issue resolved on monitor recovery.

February 4, 2024

Missed Execution

Outage

Opened: Feb 4, 2024, 5:16 PM UTC

Duration: 48m 47s

Affected services:SMS Reminder

  • Opened
    Feb 4, 2024, 5:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 4, 2024, 5:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 4, 2024, 5:22 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 4, 2024, 6:10 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: Feb 4, 2024, 5:02 AM UTC

Duration: 44s

Affected services:Cancellation Watch

  • Opened
    Feb 4, 2024, 5:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 4, 2024, 5:03 AM UTC

    Issue resolved on monitor recovery.

February 1, 2024

Job Not Completed

Outage

Opened: Feb 1, 2024, 2:25 PM UTC

Duration: 10m 36s

Affected services:Marketing

  • Opened
    Feb 1, 2024, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 1, 2024, 2:36 PM UTC

    Issue resolved on monitor recovery.

January 2, 2024

Missed Execution

Outage

Opened: Jan 2, 2024, 10:27 AM UTC

Duration: 46s

Affected services:Promotional Screenshots

  • Opened
    Jan 2, 2024, 10:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 2, 2024, 10:28 AM UTC

    Issue resolved on monitor recovery.

December 29, 2023

Site Unreachable

Outage

Opened: Dec 29, 2023, 6:11 PM UTC

Duration: 45s

Affected services:System Uptime

  • Opened
    Dec 29, 2023, 6:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 29, 2023, 6:12 PM UTC

    Issue resolved on monitor recovery.

December 17, 2023

Healthcheck Assertion Failed

Outage

Opened: Dec 17, 2023, 3:41 AM UTC

Duration: 1m 30s

Affected services:System Uptime

  • Opened
    Dec 17, 2023, 3:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 17, 2023, 3:43 AM UTC

    Issue resolved on monitor recovery.

December 5, 2023

Job Not Completed

Outage

Opened: Dec 5, 2023, 9:01 AM UTC

Duration: 6h 18m 29s

Affected services:Promotional Screenshots

  • Opened
    Dec 5, 2023, 9:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 3:19 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Dec 5, 2023, 6:35 AM UTC

Duration: 1m

Affected services:Promotional Screenshots

  • Opened
    Dec 5, 2023, 6:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 6:36 AM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Dec 5, 2023, 4:28 AM UTC

Duration: 44s

Affected services:Promotional Screenshots

  • Opened
    Dec 5, 2023, 4:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 4:29 AM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Dec 5, 2023, 1:43 AM UTC

Duration: 45s

Affected services:Promotional Screenshots

  • Opened
    Dec 5, 2023, 1:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 1:44 AM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Job Not Completed

Outage

Opened: Oct 26, 2023, 11:57 AM UTC

Duration: 5h 27m 35s

Affected services:Promotional Screenshots

  • Opened
    Oct 26, 2023, 11:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 5:25 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution

Outage

Opened: Oct 26, 2023, 9:31 AM UTC

Duration: 35s

Affected services:Promotional Screenshots

  • Opened
    Oct 26, 2023, 9:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 9:32 AM UTC

    Issue resolved on monitor recovery.

September 17, 2023

Healthcheck Assertion Failed

Outage

Opened: Sep 17, 2023, 4:53 AM UTC

Duration: 1m 1s

Affected services:System Uptime

  • Opened
    Sep 17, 2023, 4:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 17, 2023, 4:54 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Sep 17, 2023, 3:34 AM UTC

Duration: 2m 14s

Affected services:System Uptime

  • Opened
    Sep 17, 2023, 3:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 17, 2023, 3:36 AM UTC

    Issue resolved on monitor recovery.

June 12, 2023

Site Unreachable

Outage

Opened: Jun 12, 2023, 12:46 AM UTC

Duration: 13m 14s

Affected services:System Uptime

  • Opened
    Jun 12, 2023, 12:46 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 12, 2023, 1:00 AM UTC

    Issue resolved on monitor recovery.

June 1, 2023

Missed Execution

Outage

Opened: Jun 1, 2023, 9:40 AM UTC

Duration: 5m 23s

Affected services:Cancellation Watch

  • Opened
    Jun 1, 2023, 9:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 1, 2023, 9:45 AM UTC

    Issue resolved on monitor recovery.

May 17, 2023

Missed Execution

Outage

Opened: May 17, 2023, 10:55 PM UTC

Duration: 2m 13s

Affected services:Loyalty

  • Opened
    May 17, 2023, 10:55 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 10:57 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: May 17, 2023, 10:52 PM UTC

Duration: 7m 45s

Affected services:Feedback

  • Opened
    May 17, 2023, 10:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 10:59 PM UTC

    Issue resolved on monitor recovery.

Job Not Completed

Outage

Opened: May 17, 2023, 10:19 PM UTC

Duration: 14m

Affected services:Marketing

  • Opened
    May 17, 2023, 10:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 10:33 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: May 17, 2023, 10:19 PM UTC

Duration: 26s

Affected services:Promotional Screenshots

  • Opened
    May 17, 2023, 10:19 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 10:20 PM UTC

    Issue resolved on monitor recovery.

Missed Execution

Outage

Opened: May 17, 2023, 10:00 PM UTC

Duration: 48m 2s

Affected services:Cancellation Watch

  • Opened
    May 17, 2023, 10:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2023, 10:33 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 17, 2023, 10:42 PM UTC

    Incident re-opened on monitor failure.

  • Resolved
    May 17, 2023, 10:57 PM UTC

    Issue resolved on monitor recovery.

April 24, 2023

Missed Execution

Outage

Opened: Apr 24, 2023, 4:35 PM UTC

Duration: 26s

Affected services:Promotional Screenshots

  • Opened
    Apr 24, 2023, 4:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 24, 2023, 4:35 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 24, 2023, 4:23 PM UTC

Duration: 50s

Affected services:System Uptime

  • Opened
    Apr 24, 2023, 4:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 24, 2023, 4:24 PM UTC

    Issue resolved on monitor recovery.

March 14, 2023

Site Unreachable

Outage

Opened: Mar 14, 2023, 8:22 AM UTC

Duration: 3m 44s

Affected services:System Uptime

  • Opened
    Mar 14, 2023, 8:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2023, 8:26 AM UTC

    Issue resolved on monitor recovery.

October 21, 2022

Database maintenance

Maintenance

Posted: Oct 21, 2022, 10:35 AM UTC

  • Resolved
    Oct 21, 2022, 10:33 AM UTC

    Scheduled database maintenance was completed during the early hours of Sunday morning (16th October 2022). The maintenance period lasted 4 minutes